Uber India is launching UberASSIST on the International Day of Persons with Disabilities 2015. This service is designed for people with special needs such as persons with disabilities, the elderly, pregnant women etc.
We partnered with Uber to run a special training program for the select set of drivers who will be a part of this initiative. These are drivers who have consistently achieved high ratings & good feedback from the customer.
For this program, we created a special module which covers different types of disabilities, how to communicate with specially abled people, how to help & how much to help and have a caring attitude.
Here is what Divya Chawla, Marketing Manager Uber India had to say about the program – “the UberASSIST training module created by iCare Life for our select set of drivers was very helpful in sensitising them to the needs of the differently abled and other passengers requiring special care. The attitude of caring and helpfulness was emphasised upon and they also learnt some basic do’s & do not’s of communication & behaviour towards people with special needs. We look forward to our continued association with iCare Life and wish them all the best”
This service is being launched keeping in line with the theme for the World Disability Day 2015 “Inclusion matters: access and empowerment of people of all abilities”.